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This is the page for all our important Terms and Conditions. Whatever you need to know, you can probably find it here.

Choose from the list below for information on our various store and online policies.

 

Payment and Purchase Policy
  • Payment must be received within 3 days of the auctions end. *We Prefer Paypal*. We also accept Visa, MasterCard, Discover, Amex, Money Orders, Cashier's Checks, and Bank Wire Transfers. If you would like to pay by a method other than Paypal, please contact us at (408) 743-5609. We will accept Personal Checks as payment but will have to hold the item until the check clears the bank. If you have any questions, please do not hesitate to call us.

  • California Residents will be charged 8.375% Sales Tax, unless a reseller form is presented.

  • WeirdStuff products, unless otherwise specified, carry a DOA (Dead on Arrival) warranty under which WeirdStuff will repair or replace defective products at our discretion or refund the purchase price, if the request is within the time period specified in the auction or listing. Warranties do not cover damages caused by the misuse or mishandling of equipment by the purchaser or other users, nor do they cover parts installed by the purchaser or other users. Warranties are void if the product has been dismantled or altered.

  • The buyer is responsible for all shipping costs. This includes any taxes or tariffs that may apply for international purchases.

  • WeirdStuff does not guarantee the compatibility of products on any purchase and is not responsible for any damages arising from the use/misuse of any product it sells.

  • Returns of WeirdStuff products are subject to a 15% return fee. This does not apply to products returned for exchange or replacement.

  • We strive to make sure that all of the information on our descriptions are up to date and accurate. Unfortunately, typos may occasionally slip through. In such cases, we will work to correct the error as soon as possible. If this error affects the price or description of a product that you have ordered, we will email you with the correct information so you can change or cancel your order if necessary.

  • WeirdStuff reserves the right to refuse service to anyone.

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California Sales Tax - Resale Form
  • All sales to California residents will include the appropriate sales tax, unless the item is for resale, and we have a valid signed resale form on file.

  • If you are a California Reseller, and are buying items from us for resale, you may obtain a copy of the CA state resale form in PDF format here: http://www.boe.ca.gov/pdf/reg1668.pdf
    Please fill out APPENDIX A and fax it to: (408)743-5655. Once we receive your valid, signed, resale form we can remove the tax from your order.

  • Your order will NOT be shipped until we have this information on file.
  • Do not send us your reseller certificate, we must have the CA state resale form only!

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Shipping Policy
  • Weirdstuff.com ships Monday - Friday (excluding Holidays). We do our best to ship all orders received by 2:00pm PST the same business day. If you place an order after that time, it will ship the next business day at the latest. If you need an item shipped via Next Day Air and it is after 2:00pm PST, you must call our customer service department at (408)743-5609 to request expedited shipping. 

  • We ship UPS and USPS from Sunnyvale CA. We can ship FedEx by request (FedEx charges a $4 pick-up fee). If you would like to make special arrangements, please contact us BEFORE you bid.
  • Local Pick Up is available from our 30,000 sq. ft. store in Sunnyvale, CA. Get Directions!. All shipping and handling costs will be waived or refunded.

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Return Policy
We at WeirdStuff try to keep our costs down so that we can offer our customers the best prices. Because we receive limited quantities of merchandise, and do not have regular suppliers to whom we can return items, we must absorb the cost of returns. This means that every return we receive makes it harder for us to keep our prices low.

So please do your research before you buy. The WeirdStuff staff will be happy to share any information we have on any product to help you make an informed decision. If you have further questions about returns, look through the information below or see the Purchase Policy section.

  • All returned merchandise must be issued a Return Merchandise Authorization (RMA) number prior to return. All returned products must be conspicuously labeled with the assigned RMA number and be accompanied by a copy of the original invoice. Unauthorized returns will be refused and will be returned to the sender at their expense. To request an RMA, please fill out our RMA Request Form. Once we receive it, you will receive an email within 2 business days with an RMA number and return shipping address.
  • The buyer is responsible for all shipping costs, including initial and return freight, on merchandise returned to WeirdStuff for exchange, refund or warranty repairs.
  • Free Shipping Returns: Items purchased with "free shipping" or "shipping included" that are returned for a refund, will be refunded the total price, less the original shipping costs incurred by us.
  • WeirdStuff cannot accept exchange items unless they are defective. Items must be returned within the amount of time specified in the auction/listing, from the day of delivery. Items that are returned more than the time sepcified, will be charged a restocking fee, if accepted. Items that are returned in un-sellable condition, or have missing parts will not be accepted and returned at the buyers expense.
  • WeirdStuff does not accept returns on opened software. If you have purchased software that is defective, you may return it, complete with registration card and media, and we will exchange it for software of the same title only. We can not give store credit, refund or exchange software for another title once software has been opened.
  • Non-DOA Returns will be subject to a 15% restocking fee. Many items that we sell are used or OEM, and may not include a manual or installation instructions. Please see each items description to see what documentation comes with an item. Please do your research before you buy. If you have questions as to whether a product will work, please contact us before you purchase the product.
Will Call Returns
  • Returns of will-call orders must also be issued an RMA via email before we will accept them. Once issued an RMA, the item can be returned to our retail location during normal business hours. Returns can not be processed after 4:00PM PST Monday- Friday or on weekends. If you return a will call item after 4:00pm on a weekday or over the weekend, your return will be processed and credit issued the following business day.

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Privacy Policy


  • WeirdStuff does not sell or rent its customer contact or account information such as phone numbers, street addresses, or email addresses to any third party, except when required to comply with a valid legal process.

  • WeirdStuff does not disclose information about individual customer purchases, except to complete transactions or to comply with a valid legal process.

  • WeirdStuff uses customer credit card and other billing account numbers only for the fulfillment of transactions initiated by customers. We do not use this information for any other purpose, nor do we disclose such information to any third party, except when required to comply with a valid legal process.

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