About Chinese Spring Festival s Holiday
Dear, Thanks for visiting my store. :)
Currently, Chinese Spring Festival will happen on 16 Feb, 2016 (PST),my staff and I are having Chinese New Year holiday from Jan-25th to Feb-23th.
If you have any problem pls send messsage to us. We will reply and solve your problem within 48 hours.
*** Our good communication can solve all problems, we accept refund and replacement based on our communicate.
But neutral and negative feedback can not solve the problem at all.
In addition I want to kindly remind my customers:
1) If you buy from me during my holiday, i will only be able to ship out your item when we back from holiday. The earlier you order, the bigger the possibility for you to order any your wanted items. Hope you can understand kindly.
2) Since from 2017 Christmas holiday, the entire shipping service is busy and overloading. Which caused the shipping time be longer than normal. With approaching to Chinese Spring Festival, Chinese Post Office will have a very busy time in sending much more parcels than usual to the whole world, so parcels will be stayed in post office for several days. Your parcels will not be in this rush time if you order earlier.
So when you are waiting your parcel, please expect several days more than our stated delivery time.
Your patience and kindness is much appreciated.
Happy New Year