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| Q:Do you offer local pickup? |
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| A:Yes, we have pickup available for our Michiana customers, it‘s always nice to see local faces in the store. There’s a nominal $2 handling fee per item, and Indiana sales tax if you have an address here in the Hoosier state, but it sure beats shipping charges! Please contact us for pickup details if you're the lucky winner! |
| Q:What is the condition of your items? |
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| A:WWJP fully examines all items and will not over-grade, overstate, or ever intentionally give misleading information on the treasures we sell on eBay. Most of our pieces are used and have no remaining manufacturer warranties. If you find any discrepancies in the listing, please contact us before bidding and we will be happy to answer your questions. |
| Q:How often do you ship? |
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| A:WWJP sells quality goods and ship that way too. We ship every business day, Monday through Friday. If the carrier returns your package to us as a consequence of being unable to make delivery to you, you are responsible for the additional shipping charges to resend. |
| Q:Do you offer international shipping? |
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| A:WWJP is making an effort to ship to more countries. If you live outside of the United States, have good feedback, and would like to bid on this item, please contact us. We'll quote you a mailing price and inform you of our complete International Policy. |
| Q:Buyers responsibility for International Import duties, taxes and charges |
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| A:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. |
| Q:Do you offer combined shipping? |
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| A:Yes, we are more than happy to combine shipping whenever possible to save our customers money. Please realize that we have no control over mailing prices charged by carriers. We charge a small $2 handling fee. Whatever we can do to help you save money, we're happy to help! |
| Q:Do you use more than one carrier for shipping? |
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| A:Yes, you have multiple options for shipping to suit your needs, whether you need it quickly or want to save more cash. Just click the Shipping/Payment tab and you’ll see the calculated totals for your zip code. |
| Q:Is this item in working condition? |
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| A:Every item is tested when brought into store and a second time before selling. If description states working order, we stand behind it. Bid with confidence, we even offer a return policy if you still have any issues. |
| Q:What is your Return Policy? |
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| A:WWJP guarantee items to be as described. We will issue a refund for items returned that are deemed defective or not as described. Please contact us within 3 days from the date of receiving the item & arrangements will be made. Customer is responsible for charges to return the item to us via insured mail/carrier. Shipping charges are not refundable. |
| Q:How much is the shipping and handling charge? |
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| A:We list all our auctions with calculated shipping charges. So you can put in your zip code to figure your exact shipping charges depending on the service you choose. There is a nominal $2 handling fee to cover the cost of packaging materials. We package everything very carefully to assure safe delivery. |
| Q:Do you accept credit cards? |
|
| A:Yes we accept Visa, Mastercard or Discover. You will need to call us to make arrangements for phone payment with credit card if you are the lucky winner. |
| Q:What is your return policy? |
|
| A:WWJP guarantee items to be as described. We will issue a refund for items returned that are deemed defective or not as described. Please contact us within 3 days from the date of receiving the item & arrangements will be made. Customer is responsible for charges to return the item to us via insured mail/carrier. Shipping charges are not refundable. |
| Q:Do you combine shipping? |
|
| A:Yes, we are more than happy to combine shipping to save our customers money. Please realize that we have no control over mailing prices charged by carriers. We charge a small $2 handling fee and the remaining shipping charges are out of our control. So whatever we can do to help you save money, we're happy to help! |
| Q:When can I expect my order to arrive? |
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| A:That all depends on the service you choose. Please allow for 1 business day for handling and packaging. Beyond that, it's usually 2-9 days if shipped usps parcel post or 2-3 if shipped usps priority. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:We list all our auctions with calculated shipping charges. So you can put in your zip code to figure your exact shipping charges depending on the service you choose. There is a nominal $2 handling fee to cover the cost of packaging materials. We package everything very carefully to assure safe delivery. |
| Q:Do you ship internationally? |
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| A:We are trying to ship more internationally. If you are outside the United States, please contact us before bidding and we give you our International Policy and let you know how much shipping charges will be to your country. |
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