|Can I return an item?
How do I request a return?
- Yes, we accept the return of any item if it is faulty, not as described, or damaged.
- We also accept returns (if buyer pays shipping) within 14 days for "change of mind" - no questions asked.
Please send us a message via eBay requesting to return an item. We will then supply the address and upon receiving the item will issue a full refund.
I have received an incorrect or incomplete item?
Please send us a message via eBay describing the problem. We will then ask you to return the item to us and we will offer you a replacement or full refund.
NOTE: If you have ordered multiple items or an item that contains multiple seasons or boxsets then it is likely your item was posted in multiple packages, so there should be more deliveries for you to arrive.
Do I have to pay for return postage?
No. We will refund your return postage costs for all problems with your item. If you are returning the item due to "change of mind" then we will not cover postage costs.