A&A Sports - Returns
Can I return my item(s)?
We are happy to accept and refund any Unused
items/Goods deemed faulty on inspection from ourselves within 30 days of receipt
with all original tags and packaging intact .
You can now send the items back fast and easy
with our simple returns process.
1. Request a return via the Resolution Centre on
eBay, which can be found at http://resolutioncentre.ebay.co.uk
2. Package the parcel ready for return including original
delivery note with completed return reason below.
3. Attach the pre
printed return address label provided below to the return
4. Take to your local Post Office and get a proof of posting
receipt to cover you in the unfortunate event of any loss in the return
process. We cannot be held responsible in the event of loss if you cannot
provide proof of postage. Do not put directly into a post box as the item
will not be returned.
Is this service available outside the
Please note that this returns process is only
available to UK clients and this return service is not applicable outside the
UK. The buyer must pay for any returns from outside the UK.
How / When will I receive a
Royal Mail returns can take up to 10 working days to
arrive. Once the return arrives it will be processed and
refunded within 24 hours of receipt.
Can I exchange my
Unfortunately we do not offer an exchange on return
items. If you need a dfferent size/if the item is not suitable please
re-buy the size/item needed online and request a return through the
resolution centre for the unwanted item and follow the above return
process to send the item back to ourselves.
What to do if I have problems returning
If you have any problems with
your return or have any questions please contact us at firstname.lastname@example.org and we will be happy to help.