Delivery Methods & Shipping Costs
We have made it easy for you with national flat fee shipping on all items within the Anaconda eBay Store. Delivery for Standard items is $9.99 including GST no matter how many items you buy.
Where we deliver
We can deliver to all addresses in Australia, except Post Office boxes and parcel lockers
Anaconda does not ship internationally, although orders placed by overseas customers can be delivered within Australia.
For standard orders we use Australia Post which has a delivery time of between 7 - 10 business days depending on the delivery location.
Deliveries are made on week days only. Regional deliveries may take longer.
You cannot select a particular day for your order to be delivered.
Reasons for Order Delays
- Public holidays
- Incorrect delivery address has been provided
- Your order has been split and sent from more than one warehouse
Split Deliveries & Multiple Consignments
Occasionally orders may be supplied from multiple warehouses. If this is the case, your order will arrive at its destination in more than one consignment. Costs associated with multiple consignments are not passed onto the customer.
Once your order is dispatched you'll receive an email from Anaconda containing your tracking code.
If you do not receive this email and would like to obtain your tracking number, please contact us.
Multiple tracking numbers will be provided in separate email notifications where orders are supplied from multiple warehouses. Note: eBay retains only the first tracking notification for your order.
All orders require a signature upon home delivery. If there's no one at home to sign for the parcel, or a 'to the door' service is not available in your area, a card will be left with instructions on how to collect your order.
Once your parcel has been signed for you will be responsible for any damage to, or loss of, your items.
Changing your shipping address
Please ensure you have the correct delivery address in both your eBay account and PayPal account (where applicable) before placing your order.
If you believe any details of your delivery address are incorrect, please contact us immediately and if the order hasn’t been processed we will attempt to intercept the order to change the details.
We are unable to change delivery addresses once an order is processed.