Money Back Guarantee

We work extremely hard to ensure that you enjoy your shopping with us.  In rare circumstances where event does not work out in the way it expects to be, we will cover you with our 100% Money Back Guarantee policies.  We are taking all the risks, not you.

Our Money Back Guarantee policies cover the following aspects:

Shipping Guarantee

We guarantee that your item will arrive safe and sound.  Otherwise, we will resend a new replacement item for you or refund your full purchase costs (inclusive of your original shipping cost) at your choice.

Although all our items are shipped via economy mail without tracking numbers, they are fully insured. 

Depending on your country location, we will resend or make a full refund should you not receive your item between 30 and 40 days after the shipping date.  We will honour this guarantee even if the PayPal or eBay protection period of 45 days may have lapsed.  However, you are required to contact us within 60 days from the purchase date.

 
Satisfaction Guarantee

We are so confident that you will be thrilled with our products.  In rare event that you are not entirely satisfied with our product, just contact us for the return address and we will refund you the full purchase costs (inclusive of your original shipping costs) immediately upon receiving your return item.  NO QUESTIONS ASK.

Of course, if you would like us to offer you certain solutions, you are most welcome.  We guarantee that we will resolve any issues you may have to your full satisfaction.