Can I return my item?
At AussieLightStore.com.au we want you to be able to shop with 100% confidence. Nobody wants to be stuck with goods they don't want, and we're here to ensure that never happens when you shop at AussieLightStore.com.au!
If you need to return something, it couldn't be easier. We appreciate that people are busy and it's sometimes difficult to find the time to get to the Post Office. We offer 30 days to return an item and two simple, effective returns methods for your convenience and no questions asked!
To let us know you want to return an item, please have your invoice number ready and contact us via:
- Telephone - 1300 798 220 and select Returns option
- E-mail - firstname.lastname@example.org
- Live chat - located on the right of your screen.
To be eligible for a refund, the products must be in original packaging and in resealeable condition. There are no refunds for installed items.
If your item is faulty or damaged please refer to the manufacturer warranty. You are welcome to contact us and we will happily help to rectify the situation.
*Please note: A 25% restocking fee applies on all purchases.