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Frequently Asked Questions, BCF - Official eBay Store
Frequently Asked Questions

Where's my order?

Generally for metropolitan locations delivery times will be between 3-5 working days. For regional areas, delivery times may be longer. Peak periods like Christmas may also have an impact. Otherwise you should expect a normal turnaround time for your order. If you need further assistance please contact us.

Can I return a product bought Online to my local store?

Yes you can.

Can I have my order sent to my place of work?

Yes. When you place an order you are asked to enter the shipping details if different from contact details.

How do I know what size of shoe or clothing I am?

BCF uses U.S. sizing where applicable. Variations will ultimaltey occur across different manufactuers and brands.

Need more help?

Phone 1300 880 764 between the hours of 8:30am and 5:00pm AEST (Brisbane) Monday to Friday.