Why Should I Buy From You And Not The Other Guys?
We are down to earth people just like you, who really care about delivering high quality, commercial grade 4wd equipment, at an affordable price. Our first priority is to provide you with the best service and reward our valued customers with extended warranty/s on our equipment. We can do this because we actually travelled all over the globe to meet our trusted, well respected suppliers who manufacture most of the well known leading brands in today's market. So we are 100% committed in providing YOU with first class advanced technology, High Quality and Customer Satisfaction.

How Long Does It Take To Receive My Purchase?
Thanks for bidding, as soon as the funds are transferred or cleared and appear in either our bank account or PayPal account, we will dispatch your item and notify you in an email with all the relevant information such as consignment numbers and our leading couriers contact numbers). Usually, it takes about 1-7 days depends where you are located.

PLEASE NOTE: FUNDS TAKE 1-3 DAYS TO APPEAR IN OUR ACCOUNT AFTER BEING TRANSFERRED.

Does it require any assembly?
No. All you need to do is ensure that you have used the appropriate rope size for your winch or other equipment. In some case, some items may need minor assembly- nothing too complicated. Please make sure you read all operators manuals before using any equipment and most importantly follow all safety procedures.

What happens if the machine is faulty or damaged once received?
Best Deals Direct is backed by very skilled 4x4 auto-tradesmen as part of our growing team and will be able to guide you through any unlikely issues with your product. We will call you within 24 hours of receiving your email requesting help and either try and fix your equipment by a step by step process over the phone or parts may be issued. Please read our Terms & Conditions further to have a clear understanding on our sales policies. This is not the case if you have damaged it trying to assemble the basic parts. In the unlikely event that parts are damaged when item is received, evident photos must be emailed and we will either replace the item or issue out parts to repair instantly.

All sales are final and you agree to these terms once you place a bid. There are NO REFUNDS.

Shipping Costs to us- Best Deals Direct and return shipping- to you the customer is at YOUR EXPENSE. We accept no responsibility for any damage that occurs while the item is in transit.

Will you deliver to a post office box?
Yes, as part of our leading courier companies we can deliver in the convenience of our customers location especially those who live in remote areas. Otherwise, you will need to include a delivery address that you know someone will be available to take delivery of the item, and a contact phone number for the courier driver.

Who are Best Deals Direct and where are you?
To find out more about who we are and what we stand for you can visit our About Me page right here on our site. Its run by Steve, a successful entrepreneur specialized in Dyneema ropes , Spectra, 4x4 accessories, Service and Repairs. We flew around the globe to find you THE BEST QUALITY equipment that we absolutely know, will enhance your 4wd adventures

We're not just another eBay wholesaler, we are a NSW based Australian company, dedicated to delivering our personal best in fast, quality service. You'll love purchasing from us because we know what keeps YOU happy. You'll also get regular tips on 4wd events, Fishing, Camping and other Recreational tips to ensure you benefit the most from your equipment.

All products are sold under this warranty and disclaimer

The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by Bestdealsdirect.

The operator is required to read all instruction manuals and follow the manufacturer's guidelines. Bestdealsdirect cannot accept responsibility for injury or damage (including property damage) beyond our control including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product.

Bestdealsdirect does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer. Bestdealsdirect is at no time responsible for the items once they are shipped and in possession of the courier company. Even if you have purchased shipping insurance. All claims must be dealt with by you directly with the shipping company. Bestdealsdirect reserves the right to modify its products without altering the manual books.