1. Try best to show every part/feature of products. Minimum the possibility of misleading.
2. Reply emails within 24 hours.
3. Post item within 12 hours after payment (except for weekends and public holidays)
4. Quickly solve problems:
* Shipping problems: Solve in 2 business days.
* Refund requests: Refund within 1 business day after gets returned item.
* Warranty requests: Fix/replace and return goods within 5 business days. |