Capital Stores was born in 2006, and our aim was simple - to make shopping online for hard to find and obscure outdoor products quick, easy and affordable. Back then we were called Capital Outdoors, had only one website and a range of around 50 highly specialised outdoor products.
A number of years, several website overhauls and a relocation later Capital Stores continues to grow and expand our product base. We still have a strong focus on after sales service and strive to provide quality items at competitive prices.
As well as our strong online presence, we attend a wide range of events and exhibitions, and you can always find us featured in various magazines such as the Caravan Club Magazine, the Camping and Caravanning Club magazine and Truck & Driver magazine.
At Capital Stores it's important to us to build strong relationships with the manufacturers and distributors we regularly deal with, which often allows us to get exclusive access to new products and offers before our competitors do. We're constantly monitoring prices to make sure we're the lowest, but if you find something cheaper elsewhere then please let us know - if we can provide a better offer than what you've found then we will!
As well as our ongoing commitment to improving our range, website and customer service, we are constantly analysing our customer’s shopping experiences to fine tune our operation and ensure that our continued success is based on the satisfaction of the most important people we come into contact with - our customers.
Currently, we deliver well in excess of 99% of our orders within the estimated timeframe found on each product page, and our average wait for telephone support is around 3 rings. We are constantly refining our processes and methods of doing business to improve this even further.
www.capitalstores.co.uk and associated sites are all trading names of Capital Stores Ltd, a company registered in England and Wales.