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Cosmic Zone

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1800 672 649

RETURNS

Our policy lasts 30 days. If 30 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

Shipping

To return your product, you should mail your product to: 7/48 Lindon Court Tullamarine, 3043 Melbourne VIC Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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About Us

Cosmic Zone is a consumer shopping site specializing in action figurines, and pop culture items. We are one of the few internet based shopping sites that actually hold stock and have items ready for delivery.

Our priorities are to deliver goods to our customers on time and have a great range of products to meet all our customers special needs. We love our action figurines and love collecting rare pieces, visit us regularly to checkout what's new.

Contact Us

7/48 Lindon Court Tullamarine
Melbourne, VIC 3043
Phone: 1800 672 649

© Copyright 2015 Cosmic Zone. All rights reserved.