Shipping and Delivery
Free standard shipping
Enjoy free standard shipping when you place your order online. Only valid Australian delivery addresses will be eligible for free standard shipping. All of our orders are dispatched within 1-2 days. Free shipping can take longer to some rural areas. Please consider selecting the express shipping option.
Express shipping is $9.95. Estimated delivery time is 1-3 days. More remote areas may take additional days to arrive. For orders containing bulky, or heavy items including snowboards, skateboards and luggage, the items may be shipped via standard service which may take longer to deliver.
Currently we only ship to New Zealand. Standard shipping is $14.95.
We aim to have all orders shipped within 1-2 business days and you will receive an email notification confirming when your order is dispatched. In most cases this means 3-4 business days for delivery, and 5-7 days for New Zealand. More remote areas may take additional days to arrive. Orders will be processed during normal AEST business hours between Monday and Friday. All orders placed on weekends and public holidays will be processed on the next available business day.
Where's My Item?
Tracking your package is simple. Your tracking number is located in your shipment confirmation email that you will receive. All you have to do is jump on http://auspost.com.au/track/track.html and enter your tracking information.
If You Need Assistance
Please contact us here if order arrived damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of the problem. We will let you know what to do next.
View our full terms and conditions here