 |
| Q:Is your hair of same length? |
|
| A:No, most of our hair extension follow standard proportion in length, for example in 20" hair extension, there are 30% hair in 20" and others are shorter. It is similar with natural human hair. If you want better proportion in length, please let us know. |
| Q:Q:how can i contact you ? |
|
| A:you can contact us by:
Msn: share_girl@hotmail.com
Email: gooddeal200888@yahoo.com.cn.
Phone: 008602155783086. |
| Q:Can I dye it? |
|
| A:it is 100% human hair and it can be dyed. But for non remy hair, it can be dyed darker instead of lighter. And you had better dye it just once.
For remy hair, you can dye it eigher darker or lighter and you can dye it several times. |
| Q:What is remy hair? |
|
| A:remy hair is the hair with cuticle tip all on top. It can last longer and you can dye remy hair several times eigher lighter or darker.
For none remy hair, some hair with cuticle tip are on top while others are on bottom. |
| Q:What decides the price of hair? |
|
| A:there are many human hair sellers and provides various products. Which factor decides the price looks a confusing thing.
Please remember the following factors when comparing :
1. Weight ;2 Length;
3. Proportion;4. Texture;5. Remy or non remy. |
| Q:How account the weight? |
|
| A:Weight : weight is the most important factor since the hair takes up to 70% in production cost. Please compair the net weight of hair. Important note: we provide plastic clasp to tie up the nail tip/ stick tip hair, which is less than 0.5g. But many seller use strings, which is about at least 5g. |
| Q:How account the weight? |
|
| A:Last question:For 100 strandsh 20" nail tip ( 0.5g per strand) with string, the net weight looks 50g but infact, there will be 45g or less. While ours (with plastic clasp) will be 50g in net weight. |
| Q:what is Texture ? |
|
| A:we are professional human hair manufacturer and have a lot of experience in the business line. Our hair are all well processed and silky soft . |
| Q:What is Texture hair? |
|
| A:Please note: there is unprocessed hair extension on market. The unprocessed hair can make limited dark color of #01, 1b, 02 and #04 only. This hair is not silky soft, easy to tangle after washing and won't last long time. |
| Q:How to tell human hair with synthetic hair? |
|
| A:human hair has natural protein . It will smell foul and become to ash after burning, while the synthetic hair will be a sticky ball after burning.So, it is easy to tell them by burning.
Moreover, human hair may have very few gray hair and split end. It is normal and not a quality problem. |
| Q:Q: how I to pay? |
|
| A:we only accept payment by paypal.Please contact with us if you want other payment ways. We are not able to accept credit card payment directly. |
| Q:What Refund and Return Policy? |
|
| A:We provide 100% satisfactory policy. You can ask for return in 14 days after receiving and will get full refund. |
| Q:Who are you ? |
|
| A:We are a Chinese human hair manufacturer and we specializes on 100% asian human hair production and exporting for more than 5 years.As a professional manufacturer, we know what you want. We have various product lines and can produce according to your requirement as well.We are very proud of our quality and appreciate a long business relationship |
| Q:Q:I want to send by ems,how can i pay for the item? |
|
| A:If you want to send the parcel by ems ,please contact us first ,then we will send an invoice for ems shipping to you ,then you can pay for it is ok,and when you pay for it we will send to you by ems. |
| Q:Q:When will i receive the parcel after you ship it out? |
|
| A:For the parcels we will ship it out in time ,in normal it takes 10-25 days to arrive,because the location of each country is different and the efficiency of each countries customs have some different.Besides ,if there is walkout in some country and the bad weather ,it will make a few days delay, please be patience to waiting for the parcel ,thank |
| Q:Q:Do i need to pay for the taxes? |
|
| A:In normal you no need to pay any taxes.in addition to the price and shipping ,we won't charge any other cost,and we will send the parcel to the buyer as gift,and will write the lower value(USD10) to help you avoid the taxes. |
| Q:Q:What's the shiping you used in normal? |
|
| A:In normal we send by fast air through our Chinese post office,usually it takes 10-25 days to arrive;and if you want to send faster ,we can also send it to you by ems,but it's expensive than fast air,you need to pay for more shipping,usually it takes 7-10 days to arrive.if you want to send by ems,please contact us first,thanks |
| Q:How long does your hair last? |
|
| A:usually, it can last 1-3 month of non-remy hair.for remy hair,it can last 3-6 month. It depends. How to wash and care is the key factor. Please refer to local professional hairdresser. |
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