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Returns, Harvey-Norman-Online - Official eBay Store

All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

If you have an issue with your item, any of our 170+ Harvey Norman stores across Australia will be more than happy to discuss this with you.