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Returns and Exchanges

JEANSWEST EBAY’S RETURNS POLICY

Our return policy allows you to return items to our Online Warehouse, for a full refund, within 30 days of purchase, if unworn and unwashed, with labels and tags attached, and proof of purchase (ie. Tax Invoice) is provided. Due to health regulations underwear, earrings and leggings cannot be returned once worn, unless faulty. Swimwear, unless faulty, can only be returned if unworn with the hygiene label intact and still on the garment. Please make your selection carefully.

HOW TO RETURN AN ITEM

You can return items for a refund back to our Online Warehouse. Simply complete the Returns & Exchanges form which was enclosed with your delivery, following the instructions on the form. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered).

Please note that if you are returning an item that is part of a multiple item offer, such as a “2 for” or “3 for”, the price you have paid will be impacted and your refund will reflect the refund due on the regular price of the item only.