Q:How do I pay for my purchase?
A:We accpet PayPal ONLY.
Q:Do you combine shipping?
A:Yes, we combine P&P fee for multiple purchases and you can send all your payments together. And Please ask for the combine invoice when you complete your order.we will combine it including the weight and cost of all your orders .
Q:When can I expect my order to arrive?
A:We always post order as soon as payment received, and it usually takes 10-25 WORKING days (NOT DAYS) for the post.
Q:Do you ship internationally?
A:Yes, we ship to worldwide.
Q: My items was damaged on the way, what' should i do, what your solution?
A:Email us firstly, after our confirm reply, we would resend you or refund you.
Q: My parcel didn't received after estimate time, what's should i do, what your solution?
A:Email us firstly, after our confirm reply, we would resend you or refund you.
Q: May I return your item?
A:If the item still in new condition, it could be returned within a week after the receipt. Buyer pay for the return shipping.
Q:My parcel was taken some import taxes or customs charges, would you pay for it?
A:No, we wouldn't pay for it. But we always try our best to avoid it for you.
Q: What's the best time to contact you?
A:Our working time is 8:00AM-6:00PM (expect weekend) Beijing time |