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MOTORSPORTMERCH and MOTORSPORT-MERCHANDISE are both trading names of ACME XS LIMITED. We are a long established UK VAT & TAX registered company specialising in the sale of discount priced Motorsport Merchandise. We will therefore deal with you professionally and promptly. All items we sell are legitimate. We do not sell pirated, bootleg or counterfeit goods.
We only accept PAYPAL
Postage and shipping details are clearly detailed on each listing. All items sent outside the UK are by AIRMAIL without exception. If you are not familiar with UK currency (£ Sterling) you can get a conversion rate to your country's currency at UNIVERSAL CURRENCY CONVERTER We normally ship from stock the next working day following payment. In very rare cases we may relist an out of stock item in error, if this is the case we will always let you know, offer an alternative at the same or greater value or a full and immediate refund. Please be aware that our postage/shipping charge does include VAT, the cost of the packaging materials and of course the shipping fee.
All international purchasers are responsible for any and all duty, taxes, fees, etc. associated with their purchase. We declare full value for all purchases. Please be patient and allow reasonable time for your domestic postal services and customs
Are 10am to 5pm Monday-Friday. We are closed at weekends and UK Public Holidays. We will respond to all Emails, deal with queries, process orders, and package for shipment only during these hours. Preferably all enquiries should be sent using eBay message facility so we have your user ID include which will assist us on locating your order details.
Lawful Basis for Processing Personal Data
For the purposes of The GDPR, we are the Data Processor when selling on eBay.co.uk and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from eBay.co.uk is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by eBay.co.uk, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.
Data We Receive: Personally Identifiable Information
We receive personally identifiable information from eBay.co.uk only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.
How we use buyers’ personal information
We may use any personal buyer information provided by eBay.co.uk to:
• process and dispatch buyers’ order/s
• carry out regulatory checks to meet our legal obligations
• prevent and detect crime
• develop and improve our products
• undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)
We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:
• a buyer asks us to reveal the information, or we have a buyer’s permission to do so
• we are required or permitted to do so by law
• it is required by law enforcement, fraud prevention or credit reference agencies
We may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on eBay.co.uk
Data Subject Access Requests
Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on eBay.co.uk) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
We are unable to offer a gift wrapping service at present.
All images including but not limited to Photographic images used in our store are owned by or licenced to Motorsportmerch and may not be copied in whole or in part without the express written approval of Acme XS Limited.
REFUNDS & RETURNS
We will always refund in full for any item returned that is sent out faulty or misdescribed. Under all other circumstances we do reserve the right to retain the postage & packaging and listing fees and/or charge a handling fee. Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods, note this does not apply to auctions. All goods must be returned in their original and unused condition, at your own expense. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. Please always enclose your original delivery note so we have your order and payment details available on receipt of item(s) We securely pack and label all items to protect them. We always keep proof of shipment documents for each item sent. The above policies do not affect your statutory rights