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We are on Holidays Till January the 6th 2015

From all the Team here at Ozgem Toys we wish you a very Merry Christmas and a Happy New Year.

Our Ebay Store will remain open for Receiving orders, but we will not be able to dispatch orders between Friday 12:00 noon December 19, 2014 and Tuesday January 6 2015. All orders will be Sent ASAP when we get back.

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Postage & payment
Postage is calaculated based on weight and your destination, a $2.00 handling packaging fee per each extra item is charged In Order to receive a combined postage invoice, customers must click on all the items you want but do not complete payment method as if completed we can't combined your invoice because of the Ebay's system wont let us. Please wait for us to send you a new invoice. Customers that pay all items individually wont be refunded postage costs, please wait for a combined invoice before making payment. Payment to be made with in 5 working days of sale,we accept Bank Deposit,Money order and Paypal from Australian Customers.If paying with bank deposit,please leave your user name in your deposits.This allows us to identify your payment and quickly post items. Bank Details are in check out.International buyers we only accept Paypal.We can be contacted through ebay messages only.Thanks OZZGEM.
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General Interest
  

Shipping

Free Australian shipping if customers purchase over $195.00 worth of items excluding courier quoted or any large items which are items.  Such as the 1000-1500 piece portapuzzles and Jigsort puzzle storage units.

Combined Postage

Is calaculated based on weight and your destination, a $2.00 handling packaging fee per each extra item is charged for orders shipped via Auspost Eparcel and a $10.00 extra charge for each extra item shipped via Eparcel Express. In Order to receive a combined postage invoice, customers must click on buy it now on all the items you want first but do not complete payment method because if completed we can't combined your invoice because the Ebay system wont let us. Please wait for us to send you a new invoice if your order has not automaticully updated to show postage discounted rates. Customers that pay all items individually wont be refunded postage costs, please wait for a combined invoice before making payment. These discounts are (For Australian Residents only) For International muiltiple item purchase quotes please contact us.

Re-Delivery Charges

Returned or unclaimed parcels that are returned to us because of wrong addresses entered by customer's or a failure to pick up items from Australia post, will incur a Re-delivery fee of $9.90 per parcel. Customers choosing to cancell returned parcels, a $9.90 restocking fee will apply.

International Shipping

Economy

International shipping is slow. Please note we use a cheap but slow international service. we only ship international orders once a week, normally every Friday. International shipping normally take 3 to 4 weeks and in some case's longer so if you need the items in a hurry please do not purchase as it will not make it in time and we don't have access to any other quicker international service. All contact is via Ebay messages only. Thanks OZZGEM.