We accept returns. Please contact our customer service team immediately if:
- You have changed your mind and wish to request a return
- Your product was damaged during transit
- You wish to make a warranty claim for any product you have purchased (see our warranty terms and conditions for full details)
- You are not satisfied with any product that you have purchased
Please note that you must comply with all return instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us - if you do, there is a risk that your returned item may not be identifiable and your returns may not be accepted. Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit.