Bread Crumb Link
PetStore

How much is Shipping?

Please check the postage calculators at the top of each listing - if you have any troubles please don't hesitate to contact us for assistance!

Is there a discount on postage if I purchase more than one item?

YES! We offer a 50% discount on postage for additional items (discount calculated on lower postage cost items shipped together to the same address)

Can you deliver to a PO Box?

Unfortunately due to the size of our items, we are unable to deliver to PO BOXES, please provide us with a physical address for shipping to avoid delays!

How do you ship items?

All our orders are shipped via TOLL IPEC : (www.tollipec.com.au)

How long will it take before my order ships?

Orders are shipped out daily - any purchases completed before 11am are shipped out on the same day. (Monday - Friday)

Can I pick up my order?

YES! We offer FREE pickup for all purchases! We are in the Knox/Scoresby area (5 minutes from eastlink) and are usually available 7 days a week by appointment! Please give Tim a call on 0401 230 039 to arrange a time!

Is tracking available for my order?

Yes, all orders are shipped with a tracking number.

What are your delivery times?

Deliveries are made Monday to Friday, 9am - 5pm. Please note that we cannot schedule deliveries with our drivers, as we cannot control freight once it has left our premises.

If you are not home, by default our orders are left with permission to leave safe on your property as some of our items are bulky and inconvenient for people to transport from a depot! If this is not okay please let us know!