Term and Condition
Bidders have to read and agree all of the Warranty Policy, Postage & handling fee, Shipping information, Payment detail, Feedback instructions before bidding.
The successful high bidder must complete the sale transaction (including payment) within 5 days from the date of receipt of email notification at the end of the sale. Otherwise,it will be considered as NON-PAY bidder
Princess Trade Australia is not directly liable for any loss, theft, or damage to any goods.
If problems do arise, please contact us, and we will try to resolve any problems
We do not have any responsible for any compatibility problems. So before you bid please check the listing carefully or e-mail us
Princess Trade Australia adheres to all trading rules applied by eBay
While all care is taken, any errors or omissions in the item details are unintentional
All pictures contained within this listing are for illustration purposes only
All Sales are Final. No Refund
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Warranty
If the listing do not mention any warranty information then we will provide 90 days warranty.
Please check the listing for the correct warranty period
We will replace your item if it is found to be Dead on Arrival (DOA) within 7 days from the date of dispatch. Any DOA's must be contact/return to us within 7 days. Needs help with warranty and returns please email us first
If an item needs to be returned for warranty after the 7 day period days from the date of dispatch, postage for both ways will be at the buyer's expense.
We do not accept any item return by COD. The returned postage must be paid entirely by the bidder. You have to contact us before you return anything
All accessories and bonus gift are not covered by warranty.
e.g Battery , earphone,cable,carry bag...
The warranty is voided where damage to the product is caused by reason other then manufacturer's defects, accident, misuse, improper use, abuse, faulty operation contrary to recommended usage, transportation damage or when product has been tampered, altered, modified, converted, repaired or serviced other than by us or when this warranty has been tampered, amended and also on cosmetic damages, wear n' tear, damage to accessories
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Shipping Information
Buyer has to pay for Shipping and Handling Fee
Item will not be send until full payment has been received
All shipments will be made within 48 hour (Not include weekend and holiday) after payment has been confirmed departing from Melbourne
Pick up not possible ( No exception )
No weekend, holiday or after hours delivery available
Please allow up to 10 working days for delivery, after the proof of payment provided
Princess Trade Australia is not directly liable for any loss, theft, or damage during delivery
We will reply your e-mail within our business hour. Need help please visit our FAQ First.
Business hour: Monday to Friday 10:00am - 5:00pm
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Feedback Instruction
We suggest our buyer leave feedback after the item received
When we received buyer positive feedback, we will leave positive feedback to the buyer at same day
Please contact us to fix the problem before leaving a negative feedback (Negative Feedback can't solve any problem)
If you choose to leave a negative feedback before either contacting us or allowing us to fix a possible error, we will take that as a conclusion of our business and ending of all obligations
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Return and Refund
For All faulty item with Return to Base warranty, buyer have to contact us by E-mail. We will send a form to the buyer to fill in and please send the form together with the Faulty item.
Please Note: All returned non-faulty item (identified by our technical department), the buyer has to pay for shipping and handling fee for re-sending the item back to buyer
**We have NO responsibility on the Shipping and handing fee on any returned items. If buyer send back the item by C.O.D. service, Item will NOT be accepted
For All Auction items: Items are NOT refundable after being pick up or sent out
Shipping and Handling is NOT refundable
In special circumstances where refund is accepted - 20% of the final value price will be deducted. (restocking fee)
The return item must be in New condition with full package , otherwise we will not accept any refund after checking
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