Is the Samsung eBay store the same as Samsung Electronics Australia?
What payment methods can I use?
Can I bid for products?
What are the delivery charges.
Where do you deliver to?
Can I cancel my order?
What happens if I want to return my item?
You can return any items purchased from the Samsung eBay store provided they are with the terms and conditions of our 14 Day Change of Mind policy by contacting our Customer Care Team by emailing firstname.lastname@example.org or by calling 1300 362 603 Monday to Friday between 8.00am and 8.00pm AEST.
What happens if my item is faulty or I need assistance?
If you have any product related issues, please contact our Customer Care Team by calling 1300 362 603 for assistance.
What happens if I am not home to accept delivery of my order?
If your not home to accept delivery, a parcel collection will be left in your mail box with instructions on how to collect your order from your local Australia Post Office.
Can I check the status of my eBay order?
Yes, you can check the status of your order by logging into your eBay account or contacting our Customer Care Team on 1300 362 603 Monday to Friday between 8.00am and 8.00pm AEST..