We hereby certify that all Persian carpets are being offered for sale solely from stock in the United States. Such stock has been in the United States and fully owned by the company since prior to September 29, 2010 and is offered for sale only in full compliance with the Comprehensive Iran Sanctions Accountability, and Divestment Act of 2010. IF YOU ARE NOT HAPPY WITH YOUR PURCHASE PLEASE CONTACT US BEFORE LEAVING A FEEDBACK.YOUR BUSINESS IS APPRECIATED AND YOUR SATISFACTION IS OUR TOP PRIORITY. ALL ITEMS TO BE SHIPPED THE SAME DAY OR NEXT DAY WE RECEIVE PAYMENT EXCEPT SATURDAY SUNDAY . PLEASE FOLLOW THROUGH WITH YOUR UPS TRACKING NUMBER AND IF YOU DON'T HAVE THE ITEM ON THE DAY YOU ARE SUPPOSE TO PLEASE CONTACT US IMMEDIATLEY. WE DO ACCEPT RETURNS WITHIN 14 DAYS AND REFUND YOU LESS SHIPPING AND HANDLING. SORRY, IF THE ITEM YOU WANT TO RETURN INCLUDED FREE SHIPPING, THE OUTBOUND (from our warehouse to you) SHIPPING COSTS ARE NON-REFUNDABLE AND WILL BE DEDUCTED FROM YOUR REFUND. Exchanges are processed as a purchase/return. You purchase the desired item and return the previously purchased item. In this case, there will be NO outbound shipping deduction - you will receive a full refund of the purchase price of your original order. IF WE DIDN'T MENTIONED DAMAGE ON THE RUG PLEASE CONTACT US FOR PICK UP AND FULL REFUND.International buyers! please email us for shipping quote before bidding, Please wait for your invoice before paying,THE UNITED STATES POSTAL SERVICE CAN NOT GUARANTEE TIME OF DELIVERY ONCE IT LEAVES THE USA, AND WE ARE NOT RESPONSIBLE FOR ANY DELAYS AT CUSTOMS IN A DESTINATION, WE ARE NOT RESPONSIBLE FOR ANY CUSTOM FEES OR TAXES THAT YOUR COUNTRY MAY REQUIRE.