Make sure to check out our FAQs for answers to frequently asked questions, or feel free to contact us below.
How to Contact Sony
You can contact us through the eBay message centre.
Our Customer Service hours are Monday - Friday, 9am - 5pm (AEDT), excluding public holidays.
Due to volume of enquiries, we may take up to 2 business days to respond to your question.
Please note, messages sent with your order and not through the eBay Message Center may take up to 48 hours to be acknowledged.
If you need further assistance with your order, please send a communication through the above link and a customer service representative will kindly assist you.
Answers to some common questions :
- Products are seconds & sold in as is condition. See FAQs page for details.
- Our listings are fixed price and non-negotiable.
- We offer FREE shipping to Australian addresses only via TOLL. We do not ship to PO Boxes or Parcel Lockers.
- Our products have been QA checked & have a 12 month manufacturer's warranty. No extended warranties are offered.
- Minor accessories may be missing but products are fully functional.
- We cannot advise on future stock. All currently available products are listed on our eBay store. Check back frequently, as inventory changes often.