Q:What reference do I need to leave if I choose to pay via bank deposit
A:Please always leave your "ebay user ID" as payment reference. If your ebay user ID contains "dash" ,"underscore" or any signs can not be used as reference, please leave the rest letters in your user ID as reference and email us after you've made payment
Q:If teller unable to put my ebay id as reference or put the wrong reference, what should I do
A:Please email us the payment date, total amount paid and your bank Bsb Number so we can identify your payment.
Q:Where can I find the Bank BSB number you ask for
A: The BSB number is the last four digits number of your own accound BSB if you paid via your online banking. If payment was made over the counter, please find the BSB on your bank receipt. It could help if you can tell us the suburb where the bank located in.
Q:When do I need to pay for my item
A:We prefer payment to be made ASAP so we can organize delivery quickly and you can get your item sooner. Payment is required within 7 days after purchase/win an item.
Q:How do I get refund
A:1.All item comes with a 30-days warranty. If problem is not reported within 7 days of receiving, buyer is responsible in all postage costs. 2.Postage and Handling may not be refundable if full refund is required. 3. Refund will only be processed via PayPal or Bank Transfer, depending on which payment method was used when payment was transferred