DELIVERY DURING SALE PERIOD
Please note delivery times may be delayed by an extra 2-3 working days due to public holidays.
Tarocash charges a flat rate of $10.00 for standard delivery on all orders and $15.00 for express delivery within Australia. But if you register with us orders over $85 with standard delivery will be delivered for FREE. (However from time to time Tarocash reserves the right to offer free delivery.)
Express orders can take from 1-3 business days and standard orders can take 3-5 business days depending on your location. To check delivery times for your area take a look at the Australia Post Network HERE
Deliveries to the Cocos (keeling) Islands – postcode 6799, may take up to 2 months to deliver via Australia Post.
To guarantee delivery, it is best to send your parcel to your office or somewhere where there will be someone to receive it between 9am - 5pm. If there is no one at the delivery address to receive your parcel, a card will be left and your order will be sent to the nearest post office where you will need to sign to pick it up.
We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
We use Australia Post for all our deliveries. Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.
If you have special instructions relating to the delivery, please be sure to flag these, where required, on the delivery details page as you are checking out.
If your order has not arrived within the allotted time or if there is a problem with your order, please contact us
Once your order has left our warehouse you will receive an email with a tracking number.You will also be able to see the status of your order if you Login to the website.
Australia: Please go to https://AUSPOST.COM.AU/TRACK/
If your order has not arrived within the allotted time or if there is a problem with your order, please contact us.
COLLECT FROM STORE
You can now order products on our website and collect them from any participating Tarocash stores in Australia.
This service may be temporarily unavailable during major sale events (such as Stocktake Sale and end of Season Sale)
HOW IT WORKS
Choose your storeUse the store locator to find your nearest participating store.
We'll call youThe relevant Click and Collect store will contact you when your order is ready for collection. Orders will generally be available for collection within 2-5 days from the date you place your order.
Collect from storeCome into store to collect your order, bringing your order confirmation and photo identification. We will keep your order in store for 14 days from the date you are notified that your order is ready for collection. If your order is not collected within this time, the relevant Click and Collect store has the right to allocate those goods to another customer and refund you.