14 Day Exchange: If for any reason you are not happy with your hardware purchase, Ted's offers a 14 day Exchange Guarantee. This allows you to return a hardware product you have purchased from Ted's within 14 days and exchange it at the original purchase price for any other hardware product in our range. Goods must be returned in original condition with the packaging and receipt. *Offer excludes Demo and Run Out models, accessories (except when being returned with a camera purchase) and professional products.
DOA (Dead on Arrival): if your product does not work on arrival before any use then you may returns the goods free of charge and we will supply a replacement pending inspection.
Wrong Goods Supplied: if the product(s) you receive are different from the product(s) listed on the receipt (emailed to you immediately after completion of the online order).