Online Ordering Terms and Conditions
Your use of this website is conditional upon your acceptance and compliance with our Online Ordering Terms and Conditions as set out below.
Ted’s Camera Stores reserves the right to amend the Online Ordering Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Online Ordering Terms and Conditions, as so amended.
In the event of a query you can call 1300 768 833 or email firstname.lastname@example.org.
We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase.
We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so.
When you register on the Ted’s Camera Stores website you are automatically added to our mailing list. If you prefer not to receive information from Ted’s Camera Stores, you can unsubscribe by sending an email request to email@example.com or by following the unsubscribe link on any newsletter you may receive from Ted’s Camera Stores.
When you process a transaction with Ted’s Camera Store, all of your personal information, including your credit card number, is encoded with the latest encryption technology (see Secure Sockets Layer). This means it cannot be read as it travels to our ordering system.
Our order processing centre is not connected to the Internet and is not accessible in any way. Ted's Camera Store does not collect financial information to process your payment. This information is solely handled by our banking partner and is collected on a secure server. This information is confidential and cannot be accessed beyond our banking institution.
Automatic Data Collection
Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.
Prices of products, service, delivery and other charges displayed on this website are current at the time of issue, but are subject to change at any time. If stock is unavailable, a customer service representative will be in contact regarding this.
GST (Goods and Services Tax) of 10% is inclusive in all our prices. All prices stated are in Australian dollars.
When you are entering your details during the online ordering process, you may select one of the following payment methods:
PayPal: PayPal is a safe and easy way to pay online. The service allows you to pay in any way you prefer, including through credit cards, and bank accounts, without sharing financial information. Visit the PayPal website for more information.
Your transaction via the Ted’s Camera Store website and National Australia Bank Transact Secure Internet Payment Gateway is 100 percent secure.
When you process a transaction with Ted’s Camera Store, all of your personal information, including your credit card number, is encoded with the latest encryption technology. This means it cannot be read as it travels to our ordering system.
Our order processing centre is not connected to the Internet and is not accessible in any way. When processing orders on our site, Ted's Camera Store does not collect financial information to process your payment. This information is solely handled by our banking partner and is collected on a secure server. This information is confidential and cannot be accessed beyond our banking institution.
Secure Sockets Layer
Ted’s Camera Stores uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL is the most widely used data encryption coding system for secure e-commerce transactions. All of the forms on our site are secured with SSL technology, which means your credit card numbers and other personal information, is always encrypted (scrambled) before it is sent or received over the Internet.
The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:
(Note: As you move around on the site, you may notice that some pages display http in the address window, instead of https. Don't worry—that just means there's no place for you to enter information on those particular pages, so there's nothing for us to encrypt. Anytime you move back to a page with forms, https will appear again.)
Delivery & Returns
We only offer Australia Post Person-to-Person
Australia Post Person-to-Person
Ted's Camera Stores use Australia Post person-to-person Registered Mail delivery for all online sales.
This ensures that the article is specifically signed for by the person named in the address. The cost of delivery is a flat rate of $9.95
Delivery Times: Standard Delivery Time is 3 to 5 Working Days
As Australia Post Person-to-Person requires a signature and proof of ID from the person named on the order, you will be asked to specify an address during business hours that delivery can be made to and signed for (this may be your work address). If you are not available at the time of delivery, a card will be left for you at that address asking you to contact Australia and arrange an alternative delivery or pick up of your order.
Note: Ted’s Camera Stores do not deliver to any other countries other than Australia.
14 Day Exchange Guarantee
If for any reason you are not happy with your hardware purchase, Ted´s Camera Stores offer a 14 day Exchange Guarantee. This allows you to return a hardware product you have purchased within 14 days and exchange it (at original purchase price) for any other hardware product in our range. If there is nothing that you wish to exchange your purchase for, Ted's also offers gift vouchers or a refund (less freight and a 10% re-stocking fee).
Goods must be returned in original condition with the packaging and receipt.
Offer excludes perishables (such as film, chemistry and inks), special orders, demo models & run-outs. Some professional products are excluded.
The purchased items can be sent back or taken to a Ted’s store to be exchanged. Return postage is not included.
Ted's 14 day exchange guarantee is in addition to any statutory consumer rights.
All manufacturers offer a 12 month warranty. Should your Ted’s purchase need service under warranty you can bring it to any Ted’s Camera Store to facilitate the service under the terms of your Manufacturer’s warranty.