Return policy
We need to receive your return within 10 calendar days of receipt.
Please return any items unworn, in the same condition in which you received them or we may return them to you at your expense.
We recommend that you use a recorded delivery service when returning your item to us, as we cannot be responsible for non-delivery of returned items.
You will be responsible for all delivery costs when returning an item. If you are exchanging an item, you will also be responsible for the re-delivery costs.
If you have received an item that is damaged or incorrect, please email me immediately.
Please follow the guidelines above, but if you have any questions or concerns, please feel free to call or email us.
Clothes that have been custom-made for you, can not be returned.
PLEASE NOTE: Refunds will incur a 5% fee.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer and exceptions.
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