When something goes wrong
We know sometimes things don't quite work out as planned, not a problem, we'll help you return that damaged or faulty item ASAP.
1. Damaged or incorrect item
You're Item is faulty or damaged.
Please contact straight away so we arrange a return and replace your item, we'll cover all costs.
Oops We've Sent You The Wrong Item.
If we've made an error, please accept our apologies, either email us straight away or phone. We'll either replace the item or refund your money including shipping, the choice is up to you, we'll cover all costs.
2.You've changed your mind
You've purchased your product, it arrived safely and as described, but now you don't want it!
- You'll need to contact us within 10 business days to arrange for an authorization. After 10 business days, all sales are final and we will not accept any returns.
- If the item has been used we will not accept a return.
- The item must be returned unopened in its original packaging.
- You must cover all postage costs, postage costs will not be refunded.
- Refunds will be made by bank deposit or a credit back onto your card.
Guarantee
All of our products are covered by the manufacturer and Australian consumer laws | 
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